FAQ

SHIPPING & DELIVERY

Please see our Sustainable Shipping Practices to learn about our eco-friendly packaging & off-setting our carbon footprint.

All orders will be shipped within 1-3 days of order placement. Orders should arrive within 5-7 business days of order placement. Expedited shipping is available upon request. Gift Wrapping is also available upon request. Please don't hesitate to contact us with any questions or concerns.

RETURNS

We gladly except returns & exchanges if contacted within 1-3 days of item delivery.

Please note: We do not accept returns based on the item not fitting correctly. Please be sure to check the measurements provided in each listing & feel free to contact us for any additional measurements or descriptions.

TRACKING YOUR ORDER

Every package will receive a tracking number to verify shipment & receipt. If you've lost your order/tracking number, please contact us at anytime!

MONEY BACK GUARANTEE

If the return policy is met, the price of the item will be returned via your chosen payment medium (paypal, credit, debit) less the return shipping.

Custom item deposits are non-refundable after production of the piece has begun.

100% SECURE ORDERING

Your secrets are safe with us!

OUR STANCE ON FUR:

Our motto is "If we're not wearing it, we're wasting it." We only purchase fur that is vintage or secondhand, therefore our purchases/sales are not supporting the current fur industry. We 100% do not support the farming & killing of animals for their coats. in the case of vintage & secondhand furs, the deed has already been done. We hate the idea of boycotting ALL fur because if we're not wearing it, the life has been wasted, and for no purpose. In fact, fur (& silk) is one of the most eco-friendly fabrics because it will eventually fully decompose in a landfill, unlike synthetic fabrics (& synthetic fur) made from plastic. Long story short: we are simply saving & appreciating what is already in existence so that it is not being wasted. <3